This paper is published in Volume 3, Issue 12, 2018
Area
Insurance
Author
Anjali Jacob
Org/Univ
St. Thomas College, Ranni, Kerala, India
Pub. Date
26 December, 2018
Paper ID
V3I12-1159
Publisher
Keywords
Health Insurance, Customer Satisfaction, Health Insurance Policy

Citationsacebook

IEEE
Anjali Jacob. A study on customer perception towards health insurance in Ranny Thaluk, International Journal of Advance Research, Ideas and Innovations in Technology, www.IJARnD.com.

APA
Anjali Jacob (2018). A study on customer perception towards health insurance in Ranny Thaluk. International Journal of Advance Research, Ideas and Innovations in Technology, 3(12) www.IJARnD.com.

MLA
Anjali Jacob. "A study on customer perception towards health insurance in Ranny Thaluk." International Journal of Advance Research, Ideas and Innovations in Technology 3.12 (2018). www.IJARnD.com.

Abstract

A study on customer perception towards health insurance in Ranny Thaluk was aimed to access the awareness level and source of awareness about health insurance, to identify the factors influence customers in the selection of health insurance and selection of particular health insurance company, to find out the level of satisfaction of customers. 50 respondents have been selected following convenient sampling method. Questionnaires were used as data collecting instrument. Data were analyzed using tabulation, percentage, ranking, and likert scale. Anova test was used for testing the hypothesis. Recommendations from the study were to making necessary arrangements for all hospitals to accept health insurance cards, all diseases should be cover under health insurance policies etc.
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